Effective Date: 01/01/2022

 

Tropics Collective is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tropicscollective.com and make purchases from us.

 

By using our website and services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

Personal Information: When you make a purchase, register an account, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

 

Payment Information: We use third-party payment processors to handle transactions. While we do not store your credit card information, these processors may collect and process your payment details.

 

Order Information: We collect information about the products you purchase, including product details, quantities, and prices.

 

Technical Data: We collect information about your device and usage of our website, including IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

 

2. How We Use Your Information

 

To Process Transactions: We use your personal and payment information to process and fulfill your orders.

 

To Improve Our Services: We analyze your usage of our website to improve our products, services, and customer experience.

 

To Communicate With You: We may use your contact information to send you order confirmations, updates, promotional offers, and other relevant information. You can opt-out of promotional emails at any time.

 

To Prevent Fraud: We use your information to detect and prevent fraudulent activities and to ensure the security of our transactions.

 

3. How We Share Your Information

 

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email communication. These providers are obligated to protect your information and use it only for the purposes for which we engage them.

 

Legal Requirements: We may disclose your information if required to do so by law, or in response to a legal request or process, such as a subpoena or court order.

 

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you of such changes through our website or other means.

 

4. Your Choices

 

Access and Correction: You may access and update your personal information by logging into your account on our website or contacting our customer support.

 

Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in those emails. Note that even if you opt-out, we may still send you non-promotional communications related to your orders or account.

 

Cookies: Most web browsers are set to accept cookies by default. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

 

5. Data Security

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We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Children's Privacy

 

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

 

7. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date. We encourage you to review this Privacy Policy periodically for any changes.

 

8. Messaging TOS

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Messaging Terms & Conditions:

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You agree to receive informational messages (appointment reminders, account notifications, etc.) from Tropics Collective. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at tropicscollectivellc@gmail.com. You can optout at any time by replying STOP." 

 

Mobile SMS Messaging Privacy Policy:

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Information collected:
We may collect information, such as name, phone number, and email address.

Use of information collected:
We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.

Sharing of information collected:
We may share information we collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes.

 

As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.

 

You understand that the messaging frequency may vary. Messaging & data rates may apply.

 

Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1.

 

At any time if you want your information to be removed, you can contact us via our email address or regular mail.

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9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Tropics Collective
Email: shipping@tropicscollective.com
Phone: 217-254-1131